SEBI Registered Research Analyst
Quick Contact
Registered Office
B1/639 A, Janakpuri,
New Delhi, Delhi 110058
Escalation Matrix
If you have a complaint, please follow the escalation process below. We aim to resolve all issues at the earliest possible level.
Level 1: Customer Support
For general queries and initial complaint resolution. Our support team will respond within 24-48 business hours.
Timeline: 24-48 business hours
Level 2: Compliance Officer
If not satisfied with Level 1 response, escalate to our Compliance Officer for detailed review and resolution.
Level 3: SEBI SCORES Portal
If the complaint is not resolved within 30 days or you are not satisfied with our resolution, you may lodge a complaint on SEBI's SCORES (SEBI Complaint Redress System).
Level 4: Online Dispute Resolution (ODR)
For alternative dispute resolution through online arbitration/mediation mechanism as per SEBI guidelines.
Process: Online arbitration/mediation
Resolution Timelines
Our Commitment
- Acknowledgment: Within 24 hours of receiving complaint
- Initial Response: Within 7 business days
- Final Resolution: Within 30 days of receiving complaint
- Escalation Notice: If resolution takes longer, we will inform you with expected timeline
Lodge a Complaint
Fill out the form below to submit your complaint. We will acknowledge receipt within 24 hours.
Important Links
Important Notice
All complaints must be submitted through proper channels as outlined above. Anonymous complaints may not be processed. Please ensure you provide accurate contact information and complete details for faster resolution.
For SEBI SCORES complaints: Please quote our SEBI Registration No. INH000022400 while filing the complaint.